Features How it works Roles Pricing Industries

Field Reporting & CRM Software

Paperwork out.
Proof on record.

Run prospects, clients, field engineers, service reports and expenses from one platform. Engineers file signed, professional reports from the job site — office gets the full picture in real time.

See what's inside

Web-based · No paper forms · Built for on-site service teams

Service Report
#SR-1042
Completed
CustomerOrion Cold Storage
EngineerR. Malhotra
Date13 Jul 2026
Customer sign
Engineer sign
PDF
Ready
Reminder
AMC due · Orion Cold Storage — in 6 days
HVACElectricalSolarWater Purifier & ROIndustrial EquipmentFire SafetyCCTV & SecurityElevatorsMedical EquipmentPest ControlFacility ManagementTelecomIT Support HVACElectricalSolarWater Purifier & ROIndustrial EquipmentFire SafetyCCTV & SecurityElevatorsMedical EquipmentPest ControlFacility ManagementTelecomIT Support

How it works

From job site to inbox, in three steps

The full reporting loop happens without a single sheet of paper.

01 / Create

File the report on-site

Engineers open a service report from any device, right at the customer's location, and log the work done.

02 / Sign

Capture both signatures

Customer and engineer sign digitally on the spot. The signatures are embedded straight into the report.

03 / Share

Send the signed PDF

A professional PDF generates instantly and goes to the customer by email, with a copy stored for the record.

Key features

Everything a field service team needs, in one place

Manage the customer relationship and the job itself without switching between spreadsheets, WhatsApp and paper logbooks.

CRM

Customer & prospect management

  • Centralized database of clients and prospects
  • Convert a prospect to a client in one click
  • Full customer list and service history
Reporting

Field service reporting

  • Create service reports from any device
  • Filter reports by customer or date
  • Update status and track full service history
Approvals

Digital signatures

  • Capture customer and engineer signatures on-site
  • Signatures embedded in the generated PDF
  • Signed reports kept as a permanent record
Documents

PDF report generation

  • Generate professional PDF reports instantly
  • Share reports with customers by email
  • Downloadable copies stored in the system
Retention

Service reminder management

  • Track upcoming maintenance visits
  • Timely follow-ups that improve retention
Costs

Expense management

  • Record expenses submitted by field engineers
  • View expenses by user
  • Monitor field operation costs

User management

Role-based access for office and field

Administrators keep the overview. Field engineers get exactly the tools they need on the ground.

Administrator

Runs the office side

  • Manage clients and prospects
  • View all service reports
  • Update report status
  • Track expenses
  • Access dashboards
  • Manage user accounts
Field engineer

Works from the job site

  • Create service reports
  • Update report status
  • Capture customer signatures
  • Record new prospects
  • Record expenses
  • Access service history

Pricing

One plan. Everything included.

Billed annually per field engineer. Price shown is indicative — request a demo for an exact quote.

Need more than a handful of engineers or custom integrations? Talk to sales for enterprise pricing.

Why teams switch

Less admin, faster approvals, full visibility

Replace paper-based reporting with a digital workflow

Reduce manual data entry and administrative work

Improve communication between office staff and field engineers

Generate professional reports in seconds

Collect digital approvals from customers on-site

Keep all customer and service records in one secure location

Track field expenses with complete transparency

Improve customer satisfaction with timely service reminders

Ideal for

Built for on-site service businesses

Any team that installs, inspects, maintains, repairs or supports equipment in the field.

HVAC Service Providers Electrical Contractors Solar Installation Companies Water Purifier & RO Service Companies Industrial Equipment Maintenance Fire Safety Equipment Suppliers CCTV & Security System Installers Elevator Maintenance Companies Medical Equipment Service Providers Manufacturing Service Teams Pest Control Companies Facility Management Companies Telecom Service Providers IT Support & Networking Companies

See it in action

Hands-on demo, coming soon

A walkthrough of report creation, signature capture and PDF sharing will be added here.

Demo video — coming soon

Ready to put your field team on this?

Talk to us about rolling out Field CRM for your service business.